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Terms & Conditions


This site, all its content and all rights associated with it are the property of Interview Skills Consulting Limited, trading as ISCProfessional. You may not copy or reproduce any part of the site without the consent of ISCProfessional, which can be sought by writing to enquiries@interview-skills.co.uk.


If you wish to contact us about your booking or payment, you may call us on 0203 507 0002, email us at enquiries@interview-skills.co.uk, or write to us at Interview Skills Consulting, Suite 434, Hamilton House, Mabledon Place, London WC1H 9BB.


How to postpone

You can postpone a one-to-one coaching session once provided you give us at least one week's notice and subject to availability of an alternative date. To postpone a session, call us on 0203 507 0002 or email us at enquiries@interview-skills.co.uk, giving your order number and the date onto which you want to attend the session instead.

How to cancel

Requests for cancellation of your booking on an interview skills course must be made by telephone on 0203 507 0002 and confirmed by email at enquiries@interview-skills.co.uk. The effective time of cancellation will be taken as the date and time on which we receive written confirmation.

General cancellation fees

  • Cancellation 21 days or more before the course
    a refund will be granted, subject to the deduction of a £20 administration fee.
  • Cancellation 7 days to 20 days before the course
    A refund will be granted subject to the deduction of an £80 administration fee.
  • Cancellation 2 days to  6 days or less before the course
    A refund will only be granted if we are able to resell your place to someone else. Such refund will be subject to a deduction of an administration fee of £80
  • Last minute cancellations
    We regret that no cancellation can be accepted in the 2 days preceding a course or an appointment or on the day of the course/appointment itself.

8:30am – 8:30pm